PayPal Invoicing - 2010 Betriebsanweisung PDF herunterladen (Seite 56)

Managing Your Invoices

Canceling Invoices

56 September 2010 Invoicing User’s Guide

7. Click Send Reminder.

The Manage Invoices page displays a message confirming that your reminder was sent. If

you chose to receive a copy of the email, it will arrive in your email shortly.

Canceling Invoices

When a recipient cancels an order or you decide not to pursue an invoice for some reason, you

can cancel it through the Invoice details page. You can also cancel an invoice using an option

in the Manage Invoices page.

When you cancel an invoice, the invoice recipient receives an email notification. The default

email subject line contains the invoice number to help identify the invoice. You can include a

personal message of up to 1,000 characters. You can send a copy of the email to yourself for

your records.

The invoice status changes to Canceled. This invoice status displays in the History list in the

Payment Status column and in the Manage Invoices page in the Status column. The Invoice

details page displays the status, the date the status occurred, and the user who set the status.

You can still access Invoice details for canceled invoices through the Manage Payment or

History pages. You can also print or copy them. However, canceled invoices are considered

complete and you cannot edit them.

Canceling an Invoice from the Manage Invoices Page

1. Log in to your PayPal account.

2. Click the Request Money tab and then click the Manage Invoices subtab.

The Manage invoices page opens.

3. Select Cancel in the Action column for the invoice you want to copy.

The Cancel this invoice and email the recipient page opens. The recipient’s email

displays in To: and the default subject line contains the invoice number.

4. Edit the Subject text, if necessary.

This text becomes the email subject.

5. Enter a Note to the recipient. (Optional)

Note text cannot exceed 1,000 characters. It appears in the body of the email message.

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PayPal Invoicing - 2010 Betriebsanweisung Seite 56