PayPal Invoicing - 2010 Betriebsanweisung PDF herunterladen (Seite 11)

Invoicing User’s Guide September 2010 11

About Invoicing

What Does Your Customer See?

2. Your customer receives an email that contains a link to the invoice.

Customers can use the email link to view invoices. PayPal account holders can view

invoices through their PayPal accounts.

3. Your customer opens the invoice and reviews it.

You customer can start the payment process by clicking Pay.

4. Your customer determines the payment method.

Your customer can pay in one of two ways:

– Using a PayPal account.

– By credit or debit card, check, or bank transfer.

5. Your customer reviews the payment.

After reviewing the payment information, your customer approves the payment.

6. You manage invoices and payments.

You can check an invoice’s status and determine whether to send a reminder about

payment, cancel the invoice, or print the invoice to mail to the recipient.

When you receive a PayPal payment, PayPal updates the invoice status and provides a link

to the Transaction Details for the payment. The money is added to your account.

If your customer pays by another method, you can manually record the payment for the

invoice.

See “Managing Invoice Payments” on page 63 and “Managing Your Invoices” on page 35

for more information.

See “What Does Your Customer See?” on page 11 for more information about your customer’s

payment experience.

What Does Your Customer See?

When you send invoices, email notifications are sent to your customers (invoice recipients).

Invoice emails contain a summary of the invoice information and requests payment. Email

messages also contain a link and a URL that open in the invoice.

The following illustration shows the steps your customers take to pay invoices.

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PayPal Invoicing - 2010 Betriebsanweisung Seite 11