PayPal Permissions Service - 2013 Betriebsanweisung PDF herunterladen (Seite 26)

Assessing Transactions that Triggered Filters

Re-running Transactions That Were Not Screened

26 Fraud Protection Services User’s Guide

Ensuring Meaningful Data on the Filter Scorecard

The Scorecard shows the total number of triggered transactions for the time period that you

specify, so if you had changed a filter setting during that period, the Scorecard result for the

filter might reflect transactions that triggered the filter at several different settings.

Say, for example, you changed the Total Purchase Price Ceiling on August 1 and again on

August 7. You then run a Filter Scorecard for July 1 to August 31. Between July 1 to August

31, three different price ceiling settings caused the filter to trigger, yet the Scorecard would not

indicate this fact.

To ensure meaningful results in the Filter Scorecard, specify a time period during which the

filter settings did not change.

Re-running Transactions That Were Not Screened

Perform the following steps if you wish to re-run a transaction that was not screened by filters

(transactions with Result Code 127):

1. Navigate to Reports > Fraud Protection > Fraud Transaction Report. The Fraud

Transaction Report page appears.

2. Select the appropriate time period for the search, and select the “Not Screened by Filters”

option for Transaction Type.

3. Click RunView Report. The Fraud Transaction Report Results page appears. It contains

all the transactions that were not screened by filters.

4. Click on the Transaction ID of the transaction you would like to re-run. The Confirm Rerun

page appears.

5. Click Yes to re-run that transaction. The Success page appears if your transaction was

successful.

NOTE: If multiple attempts at screening fail, then the transaction may have data formatting

problems. Validate the data, and contact Customer Service.

If you encounter 50 or more transactions with Result Code 127, then contact Customer

Service, who can resubmit them as a group.

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PayPal Permissions Service - 2013 Betriebsanweisung Seite 26