PayPal Pro - 2012 Betriebsanweisung Seite 11

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Getting Started with PayPal Pro
Seller Protection
Seller Protection
If PayPal is the only payment method on your website, transactions processed through Intégral
Evolution are eligible for PayPal’s Seller Protection. It covers payments done through the
payment flow of your website for items sold domestically and internationally. These items can
be purchased using a credit card or through the PayPal account.
To benefit from Seller Protection, the purchased item must be shipped to the address you
communicated to PayPal.
For this, you must perform the following tasks:
Send all the details of the billing and shipping address provided by the buyer in the Form
POST.
Set the address_override variable to true and showShippingAddress variable to
false (or unselect it in the Settings page on your Profile page).
IMPORTANT: Conditions apply. To see all conditions, please refer to PayPal e-Terminal and
PayPal Intégral Evolution User Agreement.
Instant Payment Review
To take advantage of Seller Protection, you must integrate with Instant Payment Review.
Payment Review is a feature that identifies high-risk transactions and notifies you so that you
can hold shipments until the risk has been evaluated by PayPal. It is made available to all
merchants and it reduces seller loss and makes the transactions eligible for Seller Protection.
When a transaction is initiated, PayPal runs additional buyer-risk assessment. PayPal scores all
transactions (Authorization and Sale) instantly and flags high-risk transactions as “Under
Review” and you are immediately notified. You should not ship merchandise or, in the case of
electronic media, you should not allow download access while the payment is under review.
PayPal fraud agents review the transaction within 24 hours and update the order as Completed
(released as safe by Payment Review) or Reversed (rejected by Payment Review). For risky
transactions, PayPal advises you to not ship the items until the transaction has been determined
as Completed. Payments that are completed are eligible for PayPal’s Seller Protection.
You can determine the status of a payment in the following ways:
Logging into https://www.paypal.com and viewing the status information in the
Transaction History.
Checking email sent by PayPal
Reviewing the Instant Payment Notification (IPN) message
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